At Truly Ayur, we value your trust and are committed to protecting your privacy. This Privacy Policy describes how we collect, use, and share your personal information when you visit or make a purchase from our website.
1. Introduction
By accessing or using our services, you consent to the collection, transfer, storage, disclosure, and use of your information as described in this policy.
2. Information We Collect
We collect various types of information to provide and improve our services to you:
Personal Information
When you register on our website, make a purchase, or contact us, we may collect:
- Full Name
- Email Address
- Shipping and Billing Address
- Phone Number
- Payment details (processed securely via our payment gateway partner, Cashfree)
Usage Data
We automatically collect information about how you interact with our website, including your IP address, browser type, device information, pages visited, and timestamps.
3. How We Use Your Information
We use the collected information for various purposes:
- To process, fulfill, and ship your orders
- To communicate with you regarding order confirmations, shipping updates, and support inquiries
- To provide personalized wellness recommendations and Ayurvedic consultations (including our AI features)
- To improve and optimize our website experience, products, and customer service
- To detect and prevent fraudulent transactions or security issues
4. Information Sharing and Disclosure
We do not sell or rent your personal information to third parties. We only share your data with trusted partners essential for delivering our services:
- Payment Processors: To complete secure transactions (e.g. Cashfree)
- Delivery & Logistics Partners: To ship products to your address
- Legal Obligations: If required by law, regulation, or court order
5. Data Security
We implement a variety of security measures, including 256-bit SSL encryption for data transmission, to maintain the safety of your personal information. However, please note that no method of transmission over the Internet is 100% secure.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, remember your cart items, analyze site traffic, and optimize our shop functions. You can choose to disable cookies through your browser settings, though some features of the website may not function properly.
7. Your Rights and Choices
You have the right to access, update, correct, or delete the personal information we hold about you. You can manage your profile details directly from your account dashboard or by contacting us using the details below.
8. Children's Privacy
Our website is not directed to individuals under the age of 18. We do not knowingly collect personal information from children without parental or guardian consent.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
10. Contact Us
Email: trulyayur@gmail.com
Phone: +91 83067 09100
Address: D-87, Shiv officers Colony, Jagatpura, Jaipur - 302017